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Course Overview

Communication in the working world can be quite tricky if it is not done correctly. It may sometimes impact the productivity or the performance of the team or project.

It is always important to understand how to maneuver yourselves with the right words to ensure clarity of the message getting across whether it is verbal or through the written form. This will help participants to understand the core values of communication in the business world and how to use the right words for the right situation.

Upon completion of this course, participants will be able to:
•Listen actively to understand better.
•Communicate more clearly, confidently and effectively.
•Use the right words to trigger the right action and reaction.

Audience Profile

This course provides a broad overview and essential elements of communication in the business environment.

Recommended for those find communication in the workplace challenging and is looking to improve their communication skills and to enhance clarity and productivity within the workplace.