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Course Overview

Effective communication skills are essential to success. No matter what industry you are in, articulate communicators typically often enjoy healthier interpersonal relationships with colleagues, superiors, friends, family and people in general.

With the knowledge and skills obtained, participants will be able to understand and apply active listening skills and asking the right questions as well as to get your points across in diverse communication contexts.

Upon completion of this course, participants will be able to:
•Managing your verbal communication and non-verbal communication effectively.
•Listen and ask the right questions & utilize the power of questions.
•Using the right words for better outcome.

Audience Profile

This course provides delves deeper into the elements of effective communication.

Recommended for those who have attended the Fundamentals of Effective Communication and those who are looking to manage their communication skills, to enhance getting their message across effectively.