Client Experience

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Client Experience

Our solutions are being utilized across a myriad of industries, where they help our clients achieve their goals. Here’s what some of our clients have to say about Fusionex’s offerings.

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“Fusionex is an established multi-award winning data technology provider, and we are very proud to have them as a technology and business partner in developing this solution. Fusionex compliments us from a technology perspective, and we learn a lot from them on how to use our data better and how to be agile. We work together to test out new concepts that help drive better customer-centricity.”

Julian Neo
Managing Director
DHL Express Malaysia & Brunei

“Fusionex brings a wealth of experience helping customers make data-driven business decisions – from providing analytical software and custom tools, to even providing in-person training, and we’re proud to collaborate with them to deliver deep value to customers across a wide range of technologies and business challenges.”

Ash Willis
Head of Partnerships and Alliances
Google Cloud

“We are grateful to Fusionex for developing a high-tech e-pavilion platform, which has been an integral part of Malaysia Pavilion’s trade and business activities. It has helped us to increase our visibility and network for our participating companies to reach a wider global audience as well as increase avenues for us to create activities.”

Shamsul Bahar Mohd Nor
Chief Executive Officer
Malaysian Green Technology and Climate Change Corporation

“GIANT made it possible for us to foster a data-driven culture. Now, we are better at designing sales campaigns, identifying opportunities, and forecasting figures and sales. With Fusionex as a partner, we can explore new dimensions and we believe that this is a key winning factor in growing our business. ”

Matthias Schmidt
Head of sales SME & Strategic Partner
Mobile.De, Germany

“We have a common vision, to leverage the next generation of cutting-edge technology to support digital transformation in the Asia market. Fusionex will be Alibaba Cloud’s go-to market partner in building its big data solution on top of Alibaba Cloud.”

Raymond Ma
Head of ASEAN & ANZ
Alibaba Cloud

“Fusionex has been a partner for the past few years and we are delighted to be working with them again on this virtual engagement platform that will help improve the tech community and take the industry to greater heights.”

Danny Lee
Chairman (2019 – present)
National ICT Association of Malaysia (PIKOM)

“Fusionex is a MRCA Corporate patron. Many of MRCA’s members have benefited from Fusionex’s expertise and very efficient, progressive services. Thank you Fusionex.”

Shirley Tay
President (2020 – present)
Malaysia Retail Chain Association (MRCA)

“We appreciated all the support we have received from Fusionex under the dynamic and visionary leadership of Dato’ Seri Ivan and Jacob Isaac. Today, not only is Fusionex the number one blockchain, AI and digital facilitator, they are also in the business of the future in Malaysia, Southeast Asia and 20 other countries.”

Datuk Seri Garry Chua
F&B Division Chief
Malaysia Retail Chain Association (MRCA)

“The collaboration between ASEANTA and Fusionex marks a significant milestone in facilitating the recovery process for region’s travel and tourism sector from COVID-19. ASEANTA welcomes this timely partnership with Fusionex to create a B2B marketplace platform for travel trade within ASEAN countries to help bolster the economy of the tourism industry.”

Eddy Krismeidi
ASEANTA President
AirAsia Head of Indonesia Affairs

“The collaboration between the Penang State Government and Fusionex will be of great benefit to the state of Penang as well as the entire northern region of Malaysia. I would like to express my deepest appreciation to Fusionex for coming up with the solution that will further improve trade efficiency.”

YAB Chow Kon Yeow
Penang Chief Minister

“It has always been IMU’s focus to be an innovative global centre of excellence in learning and research, which is why we are always ready to team up with experts in the field of technology – particularly in Big Data Analytics (BDA) and Artificial Intelligence (AI) – like Fusionex. This is the direction that healthcare is heading towards, and it is of utmost importance to IMU to future-ready our students in this field so that they are fully equipped to take on the future of healthcare upon graduation. I am excited to see where this collaboration with Fusionex will take us and how it can be extended to other programs in the future to benefit our students.”

Professor Abdul Aziz Baba
Vice-Chancellor and CEO
International Medical University (IMU)

“I am enormously grateful for Fusionex’s solid support for the CEC Business Visit. Our delegates found the interaction with Fusionex was one of the most stimulating and fruitful company visits. The delegation thoroughly enjoyed the office tour for feeling the pulse of the most successful Malaysian IT company. The delegates were highly impressed by the sharing about the millions of ways to incorporate Big Data into different industries. CEC is looking forward to furthering our friendship and collaborations in the coming New Year.”

Maggie Cheng
China Entrepreneur Club (CEC)

“MOSTA appreciates the contribution of Dato’ Seri Ivan & Fusionex for initiating the application of AI to the palm oil industry through this invention in the milling process and proposed marketing of palm oil. His suggestions on a smart plantation, smart milling, and smart down-streaming of palm oil will enhance the future of the palm oil industry. He is blazing these new paths with up-to-date knowledge and facilities coupled with an excellent presentation.”

Tan Sri Datuk Dr Augustine Ong
Malaysian Oil Scientists’ and Technologists’ Association (MOSTA)

“Fusionex has been a vital industry-academia partner to APU in driving big data education in Malaysia. APU was the first to produce pure data science graduates in Malaysia and continues to leverage on its industry driven data science curriculums and programmes. The industry content allows APU data science graduates to be industry ready and employable immediately post-graduation.”

Prof Dr Ir Ts Vinesh Thiruchelvam
Deputy Vice Chancellor
Asia Pacific University of Technology & Innovation

“We are pleased to collaborate with Fusionex in providing education that is relevant and future-proof for our students. Education in the 21st century is about embracing digital technology. The Government’s aspiration for the future generation is for them to be tech-savvy. Technology is moving rapidly and educators are required to keep up with the fast pace and endure it as part of their teaching and learning. It is imperative that students are equipped with ICT and collaborative skills and be interested in lifelong learning.”

Tan Sri Dr Tony Fernandes
International University of Malaya-Wales (IUMW)

The Smart Milling Workshop with Fusionex brings together important stakeholders in the Palm Oil industry to collaborate and address sustainability issues. We are delighted to have Fusionex as a strong and supportive partner that is willing to come forth and share its experience with our member companies.”

Tan Sri Datuk Dr Augustine Ong
Malaysian Oil Scientists’ and Technologists’ Association (MOSTA)

“We chose Fusionex because Fusionex has the ability to execute in the Analytics market and drive amazing solutions. They are already one of the most established premier Analytics vendors in the market.”

Joseph Lee
Director of ASEAN & India Region

‘Fusionex actually helps us to configure the product to comply towards the local regulatory requirements. The timeline given to Fusionex is pretty short… within the space of just 6 months’.

Bernard How
Senior Vice President
Landing Jeju Development Co., Ltd.

“We found Fusionex GIANT is a very easy to use interface and intuitive, and easy to learn. It can put the power of Big Data into the hands of of the business owner and business manager, without having to send them all to six month training course.”

Liam Smith
Managing Director
CCMS Group

“We chose Fusionex because they are an expert in Business Intelligence, databases, and data warehousing. We really think that they understand and have domain knowledge about our business and work very closely with us. So far it’s been a good 6 years working with Fusionex and we hope it’s going to last for another 60 years”

Tom Gowallis
Vice President, Software Architecture
TNS Group

“We’ve been looking for some way of understanding the data we were capturing from the devices. Fusionex’s software [GIANT] puts the data into graphs and enables us to see instant trends and present it to customers in a way that they understand.”

Richard Mills
CEO & Founder

‘When we were looking for a partner to help us with analytics, what we found with Fusionex is that they took the time to understand what we do, what we need and how we operate’

Tham Su Ming
General Manager
Hospis Malaysia

“The decision-makers in governments and in smart city projects… do not necessarily need to get into the complicated dimensions of the [system of the] product. All of this can be handled by Fusionex. Normal users and decision-makers can just use this tool in a very simple way but get very valuable insights.”

Alex Peng
Smart City Expert
University of Sheffield

We have a large international vendor for a call center and we used Fusionex GIANT in real time… [to find out]… what’s happening in their call centers and also [GIANT enabled us such that we] could make very good forecasts [and analyses] about call volume and staff planning.”

Dominik Birgelen
One Click AG

“With GIANT you have the opportunity to mix and match and blend the way that the information is actually presented to the client. That is very powerful…”

Peter Backman
Peter Backman

“The Fusionex team understands the hotel operations and are very supportive. They were also very efficient and answered all of our requests promptly. We definitely recommend Fusionex’s hospitality solutions because this system has generated efficiency [and] we were able to set up a better platform for our guests.”

Tania Syahirah Abdullah
Director of Sales & Marketing
Palace of the Golden Horses

“Fusionex Big Data Analytics is very effective not just for me but for all my respective heads to manage their portfolios based on live data. This has clearly advanced our data management to a level which we have never envisioned before. We are keen to see the partnership between Fusionex and Takaful Malaysia to grow much larger in the future.”

Dato’ Sri Mohamed Hassan Kamil
Group Managing Director
Takaful Insurance

“Fusionex has proven that they have gone into many verticals and have produced innovative platform to help. It has been proven to be one of the best solution provider in this region. We can see that Fusionex has a global experience and quality to move together with Proton”

Muhamad Azhan Bin Dato’ Hj Mohamad Salleh
Chief Information Officer
Proton Holdings

“We felt that Fusionex shares the same philosophy and manner of operations with us. That is why Fusionex is our choice as a solution provider for the loyalty system. It is our nature to look for a partner that we can work with in the long run and I think that Fusionex definitely fits the bill.”

Chow Tze Teng
General Manager
NFC Clothier

“We are very impressed with the product and solutions from Fusionex, plus also the potential of the win-win partnership. Based on the partnership few months ago, we’d already engaged with customers.”

Mohamed Fitri Abdullah
Country General Manager

“I see the relationship with Fusionex to be extremely complementary. It’s important to generate a good knowledge center and I believe VADS and Fusionex together have that kind of power to create offerings that are going to be second-to-none.”

Massimo Migliuolo
Chief Executive Officer

“Fusionex GIANT is very flexible and intuitive. The way that Fusionex GIANT has represented is certainly help us to become more visually engaging, more insightful in terms of interpreting the data within our business.”

Chiew Yue Lam
Country General Manager

“Fusionex GIANT is a very easy-to-use software. Everything’s [accessible] through a web browser and it’s simple – click, drag and drop-down menus.”

Andy Hayward
IT Manager
Wosskow Brown

“I definitely will recommend other organization, NGO or private company to take on Fusionex GIANT. With this technology, it will help H.O.P.E to upgrade its management, ministration to be exact, and help us move forward.”

Lim Hwa Hong
Volunteer Design Architect
Homeless & Orphan Pets Exist (H.O.P.E)

‘In order to achieve success in the industry, Okada has formed a number of important partnerships to accelerate its growth, among them includes Fusionex. Fusionex has helped us by providing a fully integrated leading-edge Casino Management System assisting greatly in the business operations.’

Dries Scott
Chief Technology Officer,
Okada Manila

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“We would certainly recommend Fusionex GIANT to companies which, like us, are looking for an easy to use solution, with fast results, and with large amounts of data from a multitude of sources.”

Luci Mathews
Managing Director
Transportal Solutions

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“Fusionex GIANT enables users to pull vast amounts of data from various data sources and create visualizations that suit the needs of end-users. No complex training is required and end-users can experiment with the data in a user-friendly manner to derive instant visual feedback.”

Prof Mike Holcombe
Advanced Computing Research Centre

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“Fusionex is one of the top companies in the world in the area of Data Analytics. They are a strong partner of ours in developing a holistic and intelligent ecosystem leveraging Big Data Analytics.”

Dato’ Yasmin Mahmood
Chief Executive Officer
Multimedia Development Corporation (MDeC)

“It was a pleasure working with the Fusionex team for the implementation of GIANT with our end client. The solution is outstanding, and the system is live with zero issues.”

Mark Glynn
Head of IT
TNS Global

“Fusionex possesses a flexible culture, coupled with its strong and unique expertise, experience and methodologies; all of which have been inculcated into their software offerings. It’s been a great working experience with Fusionex.”

Alvin Loh
Senior Manager
Air Asia

“Fusionex took the time to really understand our requirements and prepared a tailored presentation with an accurate assessment of our needs and realistic costs and timeframes. Fusionex has proven to be a real asset.”

Lateef Mirza
Director of Applications,

“Fusionex is an outstanding company with great technology and expertise with an international presence. Their achievements are exemplary and we are pleased to see them win the PIKOM Leadership Excellence Award”

Chin Chee Seong
Chairman (2016-2017)
National ICT Association of Malaysia (PIKOM)

“We were very satisfied with Fusionex team’s commitment to deliver, and were impressed by their level of dedication and professionalism. But what impressed us most is the level of commitment given to us by Fusionex’s Management Team. We would definitely highly recommend Fusionex.”

John Ho
Assistant General Manager MIS & Business Process Optimization
Yeo’s Group

“The Fusionex GIANT software is the only analytics tool we have encountered with ‘out-of-the-box’ analytics capabilities. The user interface itself is clean, intuitive, simple and user friendly. The drill-down capabilities are better than any other analytics tool that we have encountered. I am super impressed with how thoroughly and how quickly our team has acclimated themselves to the software. The overall conclusion from my team members is that Fusionex GIANT is an awesome piece of work.”

Hishamuddin Md. Ramlay
IT Services

“Fusionex is very committed and supportive towards the EPF’s needs and requests. We are impressed that Fusionex’s software meets our expectations and provides us with the insight that we have been seeking.”

Wan Kamaruzaman Wan Ahmad
Project Owner
Employees Provident Fund of Malaysia

“What we like about Fusionex’s software workflow is its methodical yet user-friendly interface. Fusionex’s system has made data management such a simple process that the complications surrounding this process in our organization is now a thing of the past. We are very satisfied with our decision to go with Fusionex.”

Teh Ming Sing
Project Manager
IVT Solutions

“Project Managers assigned by Fusionex are highly capable and engage us on a timely basis. What’s even more important is Fusionex’s expertise in core system technologies has really translated into a comprehensive yet user-friendly system for us that really helps make a difference in the organisation.”

Head of Technology Solutions

“I am very happy with the system deployed by Fusionex which has resulted in a great success towards our project plans.”

Goh Lee Tin
Project Manager, IT Department

“Fusionex’s offerings come with a solid and practical roadmap that was executable, the roadmap makes sense and it will serve us for the next few years and not just a year or so. We view Fusionex as a partner to collaborate with and not just a vendor. And yes, we will continue to look forward to working with Fusionex.”

Chia Yong Wei
Chief Information Officer
Air Asia

“I have found the quality of Fusionex’s offerings to be excellent. The process and workflow of their analytics software is a very straight forward yet insightful process.”

James Graham
Programme Director
TNS-Research International

“The strongest point of Fusionex’s software is how easy it is to engage with their offerings to gain the results that you are looking for, and so quickly with the right amount of flexibility. I am happy that we chose Fusionex. Fusionex is excellence with experience.”

Lucksananoi Punkrasamee
Managing Director
SCG Accounting